Privacy Policy

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Welcome to Open Sky Travels. We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our services.

Information We Collect

We may collect the following information when you use our services:

  • Full Name
  • Mobile Number
  • Email Address
  • Address (if required)
  • Aadhaar Number (only where legally required for specific services)
  • Bank Account Details (for DMT, AEPS, Aadhaar Pay, etc.)
  • Transaction Details
  • Device and IP Address Information

Services Covered

This Privacy Policy applies to all services provided by Open Sky Travels, including but not limited to:

  • Mobile Recharge
  • BBPS (Bharat Bill Payment System) Services
  • Domestic Money Transfer (DMT)
  • AEPS (Aadhaar Enabled Payment System)
  • Aadhaar Pay
  • Bus Ticket Booking
  • Flight Ticket Booking
  • Hotel Booking
  • Utility Bill Payments
  • Travel and Financial Services

How We Use Your Information

Your information is used only for legitimate business purposes, including:

  • Processing your transactions securely.
  • Providing customer support.
  • Completing bookings and payment services.
  • Verifying your identity where required by law.
  • Sending transaction confirmations and service updates.
  • Improving our services and customer experience.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure. However, while we strive to protect your information, no online platform can guarantee absolute security.

Information Sharing

We do not sell or rent your personal information. Your information may be shared only in the following situations:

  • With banks and payment partners for transaction processing.
  • With travel partners for ticket and hotel bookings.
  • When required by law or government authorities.
  • To prevent fraud or unauthorized activities.

Cookies

Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and enhance our services. You may disable cookies through your browser settings if you prefer.

Your Rights

You have the right to:

  • Access your personal information.
  • Request correction of inaccurate information.
  • Request deletion of your information where legally applicable.
  • Contact us regarding privacy-related concerns.

Third-Party Services

Our website may contain links to third-party websites or services such as payment gateways, airlines, bus operators, hotel providers, and banking partners. We are not responsible for the privacy practices or content of these external websites.

Policy Updates

Open Sky Travels reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with immediate effect.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or our services, please contact us:

  • Firm Name: Open Sky Travels Pvt Ltd
  • Email: openskytravels1@gmail.com

By using the services of Open Sky Travels, you acknowledge that you have read, understood, and agreed to this Privacy Policy.